The AHSN Network has supported many innovators to help advance our health and care system. Find out more about successful innovations supported by the NHS.
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We are a small team united by a common cause – a deep commitment to supporting sustainable healthcare and transforming the delivery of care to patients living with multimorbidity through use of technology and new ways of working. We combine a wealth of knowledge to bring a variety of perspectives and complementary skills to the challenges of the evolving face of NHS Primary Care and work in harmony with forward thinking GP practices and clinicians who share our passion for such innovation.
Improving medication safety in care homes using quality improvement methods
Marian House Nursing Home (located in Sutton Coldfield, Birmingham) successfully implemented a quality improvement project to improve the safety of medicines rounds for residents in their care.
HN is a healthcare company that delivers AI guided case-finding, clinical coaching, remote monitoring, and virtual ward solutions to the NHS. They combine health coaching with data-science expertise for Primary Care Networks (PCN) throughout England. The service is managed entirely by HN and is fully financed by the Additional Roles Reimbursement Scheme (ARRS). The company's health coaches work with patients to improve their health literacy, build confidence and empowerment and get them to the point where they are pro-active in managing their health. This reduces their reliance on the system and alleviates pressure on primary care resources and GP workloads.
Concentric digital consent
Concentric is a digital consent (aka econsent) application which transforms the traditional paper consent form process and is now in use across a number of NHS Trusts and Health Boards across the UK, including Imperial College Healthcare NHS Trust and Chelsea and Westminster Hospitals NHS Foundation Trust. Consent for treatment is a key element of care, in terms of the quality of clinical decision-making, experiences of patient-centred care, and organisational medico-legal risk.
Automated Scheduling for Elective Care Appointments
COVID-19 has generated a significant backlog of elective patients that need appointments generated as quickly as possible. Trusts are keen to avoid hiring more staff to solve the problem and are looking to digital workers instead. Bots can assist with the recovery of elective care in a predictable and consistent way. For example, Automation Anywhere's Robotic Interface (AARI) can be used to extract patient details from referral systems, before cross-checking details against SPINE. Once validated, bookings can be made within the PAS terminal. All bookings and referrals are triaged in e-RS (e-Referral Service) with the outcome.
Digital First Waiting List Validation
Healthcare Communications waiting list solution is currently supporting 23 trusts to rapidly communicate with patients about recommencing their treatment across elective care, outpatients and diagnostics. Taking a digital first, yet fully inclusive engagement approach, the platform will automatically switch to multi-channel options to reach patients who don’t or can’t access the digital communication. The solution empowers instant engagement, offering patients the option to self-select responses from their mobile, whilst avoiding long phone queue times, and with the analytics to immediately flag urgent patients for clinical review.
Thrive: theatre rooms in virtual environments
Thrive for Endoscopy is a software tool for the efficient planning of endoscopy lists that maximises the number of patients seen within existing resources. Using deeper analytics Thrive facilitates; prompt list start and finish times, efficient room utilisation, reduced turnaround times that helps to reduce overrunning.
ADI are one of the UK’s leading digital health platform providers. They work with health and care organisations to ensure patients, and everyone involved in their care, have access to the right digital tools. They create and deploy digital applications designed to allow straightforward access to NHS Services.
ioniTOUCH antimicrobial keyboards and mice: a cost effective tool for infection control
Health Innovation Manchester has supported Diamond Electronics in understanding the NHS landscape, validate the need for the product and brokered introductions for gathering feedback. The ioniTOUCH keyboards have been presented and attracted interest from NHS procurement specialists, infection control, Laboratory and Informatics teams in the region. It was clear that the challenges faced by infection control teams regarding transmission of bacteria through frequently touched surfaces was incredibly important, and keyboards are considered a high risk, if not cleaned properly. Support has led us to enter a procurement framework and will enable us to gather more real-world feedback the keyboards have been placed in locations around Manchester. So far the response has been incredibly positive, keyboards being received well by users, especially in theatres and treatment rooms and we have received orders from clinical research laboratories and dentists across the UK.
A happier workforce leads to better patient outcomes and improved performance. ImproveWell is a digital solution for staff engagement and collaboration, improving quality in healthcare. Together, its three feedback systems boost staff morale and empower the frontline to drive change. 24/7 everyone can: suggest ideas for improvement; share how their day at work is going; and complete pulse surveys. An intelligent dashboard helps programme leads to capture real-time data, track workforce sentiment, prioritise quality improvement efforts, and publish reports completing the feedback loop.
Modernising Primary Care telephony
In 2020, the Health Innovation Network worked with the South East London Integrated Care System to explore how modern telephony systems can impact primary care service delivery. This culminated in the creation of a telephony commissioning guide which can be downloaded below.
Life QI's journey started when an early partnership was formed in 2015 with the South West of England Academic Health Science Network, in England with an aim to deliver an online platform that assisted frontline health and social care staff in running quality improvement (QI) projects. Levels of improvement work varied across a range of organisations with limited accessibility to the data. Staff became increasingly frustrated with using multiple, clunky software applications to record their quality improvement and patient safety work which identified a clear gap in the market for an all-in-one solution.